We offer a 90 day warranty on all new and refurbished parts, including drives. Please call and request an RMA number (Return Material Authorization) prior to returning any defective part or drive. After the defective part is received and inspected we will replace immediately if the warranty is valid.

Our warranty does not cover excessive wear due to tape tension, incorrect alignment or excess lapping. The warranty only covers normal use and not excess wear caused by special applications. Warranty is not valid if parts are mishandled or damaged by customer. Warranty is also void if warranty seals on drives have been removed or tampered with.

SHIPPING

We normally ship via UPS or FedEx and make every effort to ship the same day we receive your order. We only charge you for the actual shipping costs. We can also use our customer's personal shipping account if requested.